In other news, I made my way to Meriko's yesterday afternoon and she kindly installed a new copy of Word, which didn't have the 'crash when I use find' problem. Exciting! I thought all was well, but this morning, I opened up Word to make a minor change to my book, and when I moved to the end of the manuscript, it crashed in exactly the same way. It hasn't yet crashed when I use find, but I suspect it's only a matter of time. So my limited computer knowledge tells me that this isn't actually a problem with my copy of Word, right? Maybe a memory allocation issue? Something else? Which means I probably have to send my poor computer in again? Someone tell me if there's some other obvious solution I'm missing, please. It's a big pain, sending my computer in.